Originally from Iraq

Customer Relations Officer at a Bank, the United Kingdom

Ahmed's Story

It took three long years before I received my refugee status. When I arrived in the United Kingdom in 2010, I spoke little to no English, but it was important for me to learn the language. Now I consider myself a fluent speaker.

I started working in a restaurant making minimum wage to support myself, but was constantly looking for better employment opportunities. Although I sent my curriculum vitae to a number of companies, I never secured any interviews. A friend informed me about an employment programme run by the British Refugee Council that focuses on helping refugees with their efforts to get a job. After the first session of the programme, I was very impressed by the information provided in the class and I gained a greater understanding of the differences regarding job hunting in my home country versus job hunting in the United Kingdom. Following the programme, I was offered ten interviews and secured a job working for a mobile phone provider in the sales department!

After a year, I was informed through my network that a number of banks were interested in hiring individuals with sales backgrounds. So I started sending applications to different banks, this time securing interviews for every application I sent! The confidence and presentation skills I had gained from the employment programme at the Refugee Council continued to help me, especially during the interviews.

“The confidence and presentation skills I had gained from the employment programme at the Refugee Council continued to help me, especially during interviews.”

I now have a position as a Customer Relations Officer at a bank in London - a big step up from my previous position in sales. My journey has not been smooth. It was full of hard times and rejections. But if you work hard and believe in yourself, you can achieve your goals. You should never let anyone tell you what you can and cannot do.

*Pseudonyms have been used for this story.

يستخدم موقع منظمة الهجرة الدولية ملفات تعريف الارتباط. بالاستمرار في استخدام خدماتنا، فإنك توافق على استخدام ملفات تعريف الارتباط و التقنيات المشابهة. اغلاق